Insights

(Source: BCG)

In what feels like a minute, the world has gone massively digital. People are doing everything online because of COVID-19, and the strain is showing. To the extent that the global economy is running, it’s doing so on digital sales and distribution. In Europe, performance levels of videoconferencing platforms plunge the minute the US wakes up and goes to work. And besides testing the limits of existing infrastructure, the virus has got tech talent working around the clock.

It’s inevitable that companies looking for ways to counteract the effects of the pandemic on their operations will ask their technology function to bear part of the burden. But they must be strategic about any shifts made to the tech workforce. To ensure that vital digital services remain up and running, organizations must do everything possible to protect mission-critical talent. By showing their support now, companies can create goodwill that will carry over to when better times return.